Director of Housekeeping
Full Time • Michigan City
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
Director of Housekeeping
The Wanderluxe Collection | Michigan City, IN
The Wanderluxe Collection | Michigan City, IN
The Wanderluxe Collection is looking for a Director of Housekeeping to oversee housekeeping and laundry operations for more than 150 vacation homes across Northwest Indiana and Southwest Michigan.
This is a year-round, full-time leadership role. The Wanderluxe Collection was formed due to the growth of our flagship property, Beachwalk Resort, a storybook community of colorful cottages and beach homes just steps from Lake Michigan’s Sheridan Beach.
At The Wanderluxe Collection, we manage a diverse portfolio that includes Beachwalk Vacation Rentals, South Shore Vacation Homes, and IN the Dunes National Park Lodging, all united by a shared commitment to service, cleanliness, hospitality, and unforgettable stays.
What You’ll Do
- Recruit, lead, train, and inspire a large housekeeping and laundry team (up to 100 seasonal team members during the summer) across multiple properties.
- Build a culture of excellence, empowering your team to take pride in quality, service, and teamwork.
- Oversee daily operations, including inspections, inventory, ordering, and cost control.
- Continuously refine and implement policies and procedures to ensure consistency and efficiency.
- Support your team hands-on when needed. We believe great leaders lead by example.
- Partner closely with other departments, homeowners, and vendors to maintain the highest brand standards.
- Participate in budgeting, forecasting, and P&L reviews.
- Travel between properties as needed (reliable transportation required).
What We’re Looking For
- A minimum of 2 years of hospitality leadership experience in hotels, resorts, or vacation rentals, ideally with multi-site or high-volume operations.
- A proven ability to recruit, motivate, and retain high-performing teams.
- Strong organizational and communication skills, skilled at making sound decisions in the moment. process improvement and multi-tasking
- Proficient using technology and digital systems (PMS, maintenance apps, digital communications, etc.).
- A hands-on leader who thrives in a fast-paced, people-first environment.
- Flexibility to work weekends, and select holidays.
- Some lifting required – up to 50 pounds.
Why You’ll Love It Here
- Full-time, year-round position
- 401(k) after one year
- Medical/Dental/Vision insurance and Low-cost Medical Clinic Access (after 31 days)
- Opportunities to grow with a fast-expanding hospitality company
- Work in a beachside community that feels more like a family than a workplace
- Small town vibes with big things on the horizon, Michigan City is just one hour from Downtown Chicago, with over 500 million dollars in investments coming into town.
You’ll report directly to our Vice President of Hospitality and play a key role in shaping guest experiences and team culture across The Wanderluxe Collection.
The Wanderluxe Collection is a hospitality umbrella encompassing the following vacation rental property brands: Beachwalk Vacation Rentals, IN the Dunes, and South Shore Vacation Homes. The Wanderluxe Collection combines professional service with a welcoming atmosphere, offering exceptional comfort for all guests.
The journey to The Wanderluxe Collection began when Rob Harte, President of NWI Development, acquired Beachwalk Vacation Rentals in 2015, with 40 short-term rental homes under management. The rapid growth of the portfolio, now 140+ homes, led to the 2024 formation of new brands under The Wanderluxe Collection, designed by Erin Harrell, Executive General Manager, and Sharon Harte, EVP of NWI Development. Each brand caters to a specific experience, providing uniquely tailored stays, and the operational excellence of the Wanderluxe Collection Management team ensures each home is prioritized, maintained, and well-cared for.
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